CGU Insurance is urging customers affected by the severe weather that hit Perth late yesterday and early this morning to make immediate contact and lodge a claim.
Ben Bessell, General Manager Claims, said the company’s claims team was working hard to ensure customers were helped as soon as possible.
“Our people are lodging claims and speaking with customers about any immediate needs they may have,” said Mr Bessell.
“We expect the number of claims to increase over the next few days as more customers get in touch with us.
“Due to the high volume of claims we are anticipating, it may take longer than usual for customers to get through on the Claims hotline. We are putting on extra staff to handle the call volumes and will work as quickly as we can to speak with customers and lodge claims.”
CGU is encouraging affected customers who have yet to make a claim to contact the 24-hour claims service line on 1800 252 461 or to speak with their insurance broker or adviser.
Media Relations – Iwona Polski (03) 9916 3433 / 0411 010 496