CGU Insurance has taken immediate action to support customers impacted by the severe storms that hit Melbourne and parts of Victoria over the weekend of 6/7 March. The severe storms, including rain, hail and strong winds, have caused significant damage, particularly throughout the metropolitan area.
Please call our 24-hour claims service on 1800 252 461 or speak to your insurance broker or adviser to lodge your claims.
We have additional staff working to support the claims lodgment process and our highly trained teams are responding to our customers’ immediate needs.
Due to the widespread impact of these storms we are working closely with our network of preferred repairers to ensure assessments of claims and any repairs can be completed as soon as possible.
CGU is working as quickly as possible through the high volume of incoming Claims calls and we thank our customers for their patience.
For all claims
Call the 24-hour claims telephone hotline on
1800 252 461 or contact your insurance adviser.
For more information please
visit our claims page.