Reasonable Payments

CGU will pay for the cost of treatment or intervention that is deemed reasonable and necessary.

To ensure accurate payment, providers must submit itemised invoices that include:

• injured worker’s name and claim number
• payee details including ABN
• name of provider who delivered the service
• provider number
• date of service
• Relevant WorkCover payment classification code
• service cost for each relevant classification code
• service duration (if applicable).